YouLoveWords is an agency renowned for the quality of its content creation. Its secret? Its community of freelancers: more than 5,000 professionals, creatives, experts and specialists in many sectors. 5,000 freelancers to assign to projects, but also whose invoices need to be paid – a huge workload!
To understand all the challenges involved in dealing with invoices at YouLoveWords, a little context is needed: the agency specialises in content marketing and provides its clients with a wide catalogue of services so it can reach a very broad target.
In return, the agency receives, processes and pays the invoices of its 5,000 freelancers, internally. An enormous workload, especially since, from one month to the next, it has to process several invoices for each freelancer.
And remember that for each invoice, the amounts, dates, legal notices, company identity and more all have to be checked.
- Not to mention the additional tasks:
- Follow-up reminders,
- Invoice tracking,
- Paying invoices in instalments
- Checking accounts, balances, advances
That is an average of one hundred invoices per month. All processed in Excel, with a lot of manual inputting, which can potentially lead to errors